SENIOR IT ANALYST

Please find the job description below:

PALL CORPORATION

 

job title:  SENIOR IT ANALYST

 

Job Location: Ibaraki

Key Responsibilities:

• -Deploys and supports hardware, network and telecommunications projects for the organization. 
• -Provides support for routers, switches, firewalls, VPN’s and IP telephony, systems, servers, and other infrastructure equipment (hardware). 
• -Develops and implements and supports network security policies, and safeguards. 
• -Ensures the IT infrastructure supports the development of the business and structural changes by assessing future needs and proposing changes and enhancements where necessary.  
• -Network Administration.

Duties:
-Incident and request management via Service Desk hotline and ticketing system
-Provide technical guidance to users and management for desktop support and local server systems.
-Level 1 support and troubleshooting on network, application and shared services
-Level 1 and 2 troubleshooting for computers, peripherals, mobile devices and desktop and in-house application
-Assist Manager/Supervisor in development of desktop support and local server systems strategy.
-Configuration, installation & deployment of all PC’s and PC related peripherals.
-Configuration, installation, deployment & support of desktop management suite.
-Server/network/computer hardware and software installation and maintenance
-Perform maintenance and troubleshooting of all relevant hardware and software.
-Perform system analysis and utilization reports as required.
-Perform daily backup procedures as defined by technical leads.
-Implementation and support of network operating systems and services.
-IT product/vendor sourcing and procurement
-IT asset inventory and audit
-Provide user and administrative support for desktop and local server systems.
-Participate in projects or teams and directed by the Manager/Supervisor.
-Develop documentation for IT systems, procedure and user guide
-Develop and maintain appropriate desktop and server related procedures and ensure these procedures are enforced.
-Develop & maintain appropriate disaster recovery procedures.
-Develop a working knowledge of department specific applications.
-Keep abreast of technical aspects of PC-LAN computing environment.
-Identify opportunities and recommend solutions for improving service, efficiency and effectiveness.