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Operation Supervisor

Location: Tokyo, Tokyo JP

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Job Number: 620

External Description:

Operation Supervisor/ Life Science 

Location: Atsugi 

Salary: 6M-6.5M (Negotiable) 

Report to Atsugi (Kanagawa) Operation Manager 

Key Responsibilities 

  • Operations Supervisor role for Atsugi Distribution, with responsibility for a team of distribution and 3PL partner.

○ Translate Atsugi distribute strategies into tangible, execution-ready initiatives and drive implementation with Atsugi Operation Manager. 

  • Directs and manages the 3PL operation through continuous communication with both 3PL and internal stakeholders.

○ Perform responsibility and accountability for the operational KPI’s of the Atsugi distribution center, and uses them as the key measure of improving the performance of the team 

■ Coordinate daily operations, required to execute daily outbound, 

inbound and storage operations in a timely manner. Take a lead, 

managing daily operation processes deployed in 3PL operation 

○ Ensures the operation of the 3PL providers are optimized to the best benefit of Life Science. Evaluate 3PL performance to verify that the 

business needs are being met. 

  • Provide the best customer support for the Commercial team in the organization. Understand customer needs and requirements, then identify action to take. ○ Point of contact from the Commercial team in the daily operation. Understand customer needs and demands, and meet their expectations. ■ Coordinate deliveries required to apply the exceptional handling 

process 

■ Initiate daily and monthly operating reports, and communicate to 

customers effectively and timely manner 

  • Lead to install Operational Excellence into Atsugi warehouse operation, following Merck Opex guideline and procedure.

○ Drives a continuous improvement philosophy within the team.

○ Plan improvement projects under your initiatives, involve the internal stakeholders and 3PL, then coordinate deploying them with 3PL in the operation field. 

○ Lead to foster a culture of Quality & EHS compliance by operating within guidelines and procedures, leading by example, and focusing on risk assessment & elimination. 

  • Communicates effectively across Japan and APAC functions.

○ Point of contact, from relevant functions in APAC. Provide required information in the timely manner. 

Education 

  • Bachelor degree in Logistics, Supply Chain Management, or equivalent.

Qualifications 

  • Minimum 5 years’ experience in the warehouse operation, particular in logistics, and inventory management and transport experience. 3PL operation and vendor management experience.
  • Operational experience for pharmaceutical/medical devices/chemical materials/dangerous goods will be a strong benefit, but not mandatory. ● Project management experience through a Lean or Six Sigma approach will be preferable.

Skills 

  • Strong expectation working in a multicultural organization. Adaptability and flexibility for the workplace environment.
  • Communication and interpersonal skills in Japanese and English ○ Japanese language: Advance or native level. English: Business level. ● Experience with Microsoft Office (advanced Excel skills). Business level system literacy - SAP/WMS.
  • Commute to the work location by your own car (Work location: Nakatsu, Aikawa-machi, Aiko-gun, Kanagawa-pref.)

 

Job Number: 620

Community / Marketing Title: Operation Supervisor

Location_formattedLocationLong: Tokyo, Tokyo JP